Episode 3

full
Published on:

21st Sep 2023

E3 - Jules Reed: Diving into Psychology, Safety and Human Fallibilities

Welcome to Behind the barriers with me Joe Whittle

The show helps to infiltrate silos, creates connections, and break down the walls we have in our rail industry.

I’ll be doing this by talking to people from across our industry to help you, the listener, create connections and an awareness that you are not alone… We all have similarities, and we are all, in our own way striving for the same thing… A Safer, Better industry for now, and for the future.

As always If you’re enjoying what you hearing and would like to subscribe, you can at www.behindthebarriers.co.uk where you will find show notes and links on how to interact with the show and the topics were talking about. Any and all feedback is appreciated and will help shape the show.

Guest Bio:

Jules Reed is Head of Behavioural Science at Tended. She is an expert at bringing together psychology with technology to improve workplace safety and prevent accidents.

Jules is passionate about improving employee experiences through safety, wellbeing and leadership enhancement. She has previously led culture and behavioural change programmes at HS2, Interserve and Balfour Beatty.

For the past few years, Jules has been instrumental in developing Tended’s wearable safety solution and supporting its implementation across Network Rail. Underpinned by behavioural science, the solution relies on geofencing technology to improve situational awareness and safer behaviours when working trackside.

[00:00] - Intro

[00:48] - What's been going on that you didn't expect

[04:48]- The Real Me

[08:38]- The Viewpoint

[13:38]- Are the front line considered in safety visons?

[19:58]- Culture

[23:25]- Care for each other

[30:01]- the most Important lesion learnt

[37:03]- Favourite part of your role

[39:35]- What barriers do you see?

[46:42]- Biggest Achievement

[58:58]- Human fallibility and technology - Bridge the gap

[01:06:25]- Final Thoughts?

[01:08:32]- Outro

Links

Transforming safety across high-risk industries - Tended

Jules Reed | LinkedIn

Please subscribe at behindthebarriers.co.uk, and get in touch on LinkedIn https://www.linkedin.com/company/behindthebarriers

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About the Podcast

Behind The Barriers
The show that helps to infiltrate silos, creates connections, and break down the walls we have in our rail industry.
I have spent over 18 years in the sector and through this journey I’ve always thought we don’t truly understand or appreciate who the people are within our industry and their challenges, big or small, their values and motivations.
Whether it’s because of the organisations we work in, the disciplines we are categorised into, the locations we work from, or the role we undertake. Ultimately… we all have barriers, and I’ll be getting behind these by talking to people from across our industry to help you, the listener, create connections and an awareness that you are not alone… We all have similarities, and we are all, in our own way striving for the same thing… A Safer, Better industry for now, and for the future. I’ll be asking the guests to share their honest opinions, stories, challenges, and key lessons they have learnt in their career for you to take away and use. I’ll be asking the questions you all want to hear the answers to. I’ll also be asking what the guests’ visions and commitments are to improve our industry for now and for the future.
Remember… the foundation of accomplishment is relationship, so let’s start to get behind the barriers.

About your host

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Joe Whittle